We encourage all customers to place orders through our website for convenience and accuracy. The webshop automatically detects your country based on your IP address and adjusts prices, currencies, and shipping options accordingly. You can also manually select your shipping country from the drop-down menu.
Once an order has been placed and paid for, it cannot be modified or combined with other orders. If you have any questions, feel free to contact us at [email protected].
We offer competitive shipping rates, which are displayed during checkout. Actual shipping costs may be higher, but we cover part of the shipping expenses for our customers.
Approximate delivery times (business days only):
Please note that these are estimates based on carrier data. Varusteleka is not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.
Tracking is available for all shipments. Read more about our deliveries here.
Our prices vary depending on your location and are automatically adjusted during checkout.
European Union (EU): Prices include VAT (24%) for customers within the EU.
United States: Sales taxes are applied during checkout based on the shipping address. The total, including taxes, will be shown before you complete your purchase.
For customers outside the EU and the U.S., local customs duties, taxes, and import fees may apply. These are the responsibility of the customer. Your shipment will include accurate customs documentation that reflects the value and contents of the package. Please note that we cannot mark shipments as "gifts" or alter customs information.
We accept various global payment methods to ensure a secure checkout experience:
Read more about our payment methods here.
Certain items cannot be shipped internationally due to carrier and customs restrictions, including:
Gun replicas, deactivated weapons, gun parts, magazines, grenades, batteries, and aerosols.
Additionally, specific countries may have further restrictions, such as prohibitions on certain foodstuffs (e.g., the U.S., Canada, UK, Japan). It is the customer’s responsibility to check local regulations before ordering.
Please refer to our Returns and Refunds page for all returns and refunds. You can initiate a return within 100 days of receiving your order, provided the item is unused and in its original condition. Customized products and foodstuffs are non-returnable.
We take customer privacy seriously and comply with the applicable regulations in all regions where we operate.
European Union (EU): In compliance with the GDPR, personal data is processed only to fulfill orders and improve customer experience. Your data will not be shared with third parties for marketing purposes without your consent.
United States: U.S. customers are protected by the California Consumer Privacy Act (CCPA), allowing you to access, delete, or request the restriction of your personal data.
Please review our Privacy Policy for full details on how we collect and use personal information. If you have concerns about data use, contact us at [email protected].
Our website uses cookies to improve functionality and analyze browsing behavior, helping us optimize our user experience. Disabling cookies may affect your ability to place orders. For more information, refer to our Privacy Notice.
After placing an order, you will receive the following automated emails:
Please ensure your contact information, including your email address, is accurate. Unless you explicitly opt-in, we do not use your email for marketing.
For any questions or concerns, you can reach us at:
Email: [email protected]
Phone: +358 10 320 3813 (See Contact information for service hours)
Address: Varusteleka Oy, Hankasuontie 11 A, 00390 Helsinki, Finland
Business ID: 2082907-8