New webstore - we screwed up

Hey gang! Some gloomy months have passed since the new Varusteleka webstore opened, and it all went to hell. The worst thing in all this is that you, our customers have had to suffer. We didn’t do this to be mean, we simply screwed up. Because we want this store to be as good as possible, we kindly ask you to fill out this survey and give us feedback. After you complete the form, you’ll receive a 10% discount code (regular-priced items only, cannot be combined with other offers). The code will only be visible on the thank you page, so make sure to save it before you close the window.

Why break it? Didn’t the old webstore work perfectly well?

Our old webstore was pretty much at the end of its road, which prevented any new development. And even though the user interface worked for our existing customers, it really didn’t for the new ones, especially outside of Finland. We wanted a platform where future development was possible and a user interface that looked like us but didn’t suck out your soul when you used it. The end result was something completely different, and we have been working like mad trying to fix it. 

Another light at the end of the tunnel than just the freight train

Finally, the worst seems to be over, and instead of fixing broken things, we can move on to bringing back good functionalities and developing new ones, as well as improving the shitty user interface.